Dear Valued Customer,

Date: 07-26-2016
Subject: SMS Remote Control will no longer be supported

Starting July 26th 2016 SMS Remote control (text to ALARM) from older phones will no longer be supported. Please use the TC1 control apps for your system that are available on iTunes or Google Play stores.

Date: 01-19-2016
Subject: Java Security Updates Required for Total ConnectTechnical Bulletin.

Java 8 update 20 has removed the Medium Security level from the default settings which does not allow the Total Connect 1 remote keypad to launch.

Details of the change and settings can be found on the Java website at http://java.com/en/download/help/jcp_security.xml.

Here are the steps required to add Total Connect to the Exception Site List in Java:
• Click “Start”
• Click “All Programs”
• Click “Java”
• Right click “Configure Java”
• Click “Run as Administrator”
• Click “Security” tab
• Click “Edit Site List”
• Click “Add”
• Enter http://dataserver1.alarmnet.com
• Click “Add”
• Click “Continue”
• Enter http://dataserver2.alarmnet.com
• Click “Add”
• Click “Continue”
• Click “OK”
• Confirm the new entries have been added
• Click “OK”